Privacy Policy
Last updated: May 28, 2026
1. Introduction
Body Fix ("we," "us," or "our") operates the Body Fix mobile application and this website at getbodyfix.com. This Privacy Policy explains what information we collect, how we use it, and your choices regarding your data.
By using Body Fix, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the app.
2. What Data We Collect
We may collect the following categories of information:
- Usage analytics — app events, feature usage, session duration, and general interaction data to improve the product.
- Crash and diagnostic data — crash logs, stack traces, device model, OS version, and app version to fix bugs and improve stability.
- Subscription and purchase data — subscription status, product identifiers, and transaction metadata processed through Apple In-App Purchase. We do not receive or store your full payment card details.
- Onboarding and app preferences — pain areas, goals, schedule preferences, and plan settings you provide to personalize your experience.
- Stretch and analytics data — sessions completed, streaks, goals, problem areas, and usage stats used to power your personalized plan and in-app analytics.
- Device identifiers — such as advertising identifiers or device IDs where permitted, used for analytics and subscription management.
3. How We Use Your Data
We use collected information to:
- Provide, maintain, and improve the Body Fix app and your personalized stretching plans;
- Process and manage subscriptions;
- Diagnose crashes and technical issues;
- Understand how users engage with features and optimize the experience;
- Respond to support requests and communicate important service updates;
- Comply with legal obligations.
4. Third-Party Services
We use trusted third-party services that may process data on our behalf:
- PostHog — product analytics. PostHog Privacy Policy
- Firebase Crashlytics (Google) — crash reporting and diagnostics. Google Firebase Privacy
- Superwall — paywall and subscription presentation. Superwall Privacy Policy
- Apple — App Store distribution, StoreKit, and In-App Purchases. Apple Privacy Policy
These providers are contractually required to protect your data and use it only for the services they provide to us.
5. Data Retention and Deletion
We retain personal data only as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.
You may request deletion of your data by contacting us at hello@getbodyfix.com. We will respond within a reasonable timeframe. Note that some data may be retained in anonymized or aggregated form, or where required for legal compliance.
6. Children's Privacy
Body Fix is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly.
7. Your Rights
Depending on your location, you may have the following rights:
- California (CCPA/CPRA) — right to know, access, delete, and opt out of certain sharing of personal information. We do not sell personal information.
- European Economic Area (GDPR) — right to access, rectify, erase, restrict processing, data portability, and object to processing. You may lodge a complaint with your local supervisory authority.
To exercise these rights, email hello@getbodyfix.com.
8. Security
We implement reasonable technical and organizational measures to protect your information. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Continued use of the app after changes constitutes acceptance.
10. Contact Us
If you have questions about this Privacy Policy, contact us at: